Our Business Services Team

Our Business Services Team is ready to work in partnership with your organization.  Your workforce is your biggest asset and the array of services we can provide, at little to no cost to you, ensures you are recruiting, screening, assessing and training your employees effectively.  Whether you are a new employer to North Carolina, or a well-established business with deep roots, our staff will work closely with you, get to know your unique business needs so that we can make recommendations and help you create a plan to reach your workforce goals.

In addition to helping you find and retain talent, we have staff certified in Economic Modeling who can help you make sense of the latest Labor Market Information for our region and state, and help you understand how your business and industry is being affected.  Timely labor market data and information, along with an explanation of the trends can make a significant difference in the day-to-day operations of your organization.

Business Services staff can travel to your place of business to consult with you and provide services, and they will also guide you to the wealth of resources available through NCWorks Career Centers and NCWorks Online.

NCWorks Career Centers – Services for Business


Generally the “bricks and mortar” Career Centers are locations aimed at job-seekers to get them started on their job search, as well as offer training and skills assessment and development.  However, these locations also provide services to businesses in cases where the services can not be easily accessed through NCWorks Online, or in cases where you want some guidance from staff at the local centers.  Following is a sample of services available through NCWorks Career Centers:

NCWorks Staff Assisted Candidate Recruiting, Screening, Referrals and/or Virtual Recruiter Services

  • To personally post your job opening, go to NCWorks Online.
  • For staff assistance with posting your NCWorks job opening, call (828) 251-6200.
  • Customize the online application process to meet your needs.
  • Get rank ordered lists of qualified candidates based on how well their skills match with your job’s requirements.
  • We provide customized skill assessments for your top candidates (basic math & reading, office software skills, customer service, mechanical aptitude, career interests, personality and more).

NCWorks On-The-Job Training Wage Reimbursements (for eligible job candidates)

  • We conduct customized candidate skill assessments, analyze your job’s skill requirements, develop a skills gap analysis and collaboratively develop individualized training plans.
  • You use your trainers to train your new hires your way.
  • You get a 50% reimbursement of the new hire’s wages for up to 6 months.
  • You submit time and payment vouchers monthly and we reimburse promptly.
  • Call (828) 251-7456 and ask about On-the-Job Training.

NCWorks Career Center Employer Interview Day

  • Career Centers provide office space, training rooms and a computer lab for conducting interviews, information sessions and training.
  • Call (828) 251-6200 and ask about scheduling employer interview days.

NCWorks Incumbent Workforce Grants

  • Train your current workforce in key skill areas to grow your business.
  • Get grant funds up to $10,000 ($60,000 lifetime) to upgrade the skills of your employees.
  • Improve employee morale, skills and productivity.
  • Our professional staff will guide you through the concise application process.
  • Read more about Incumbent Workforce Grants here.
  • Call (828) 251-7456 and ask about Incumbent Workforce Grants.

NCWorks ACT National Career Readiness Certification

  • Certificates awarded according to proficiency levels (bronze, silver, gold and platinum).
  • Hiring credentialed job seekers has been shown to reduce training time and increase retention.
  • Online test preparation tutorials available at no charge for job seekers.
  • Find out more through the ACT National Career Readiness Certificate website here.


  • Work-based training for occupations requiring high-level skills and technical knowledge.
  • Consists of on-the-job learning, job related education and progressive wage scale.
  • Completion earns employees a journey level worker credential that is nationally recognized.
  • Read more about Apprenticeships here.
  • Call (828) 244-7279 and ask about Apprenticeships.

NCWorks Veterans Services

  • NCWorks Career Center staff assist employers by referring qualified veterans seeking employment.
  • Assist employers with understanding the Work Opportunity Tax Credit (WOTC) for veteran hires, and assisting veteran’s with disabilities.
  • A regional veteran’s representative is available to assist employers in in finding qualified veteran job candidates.
  • Read more about veteran’s services here.
  • Call (828) 251-6200 and ask for the Local Veterans Employment Representative (LVER).

Work Opportunity Tax Credit (WOTC)

  • Federal tax credit for employers who hire new employees with employment barriers from various priority groups.
  • Employers can receive a tax credit of $1,500 – $9,600 per employee.
  • Read more about WOTC here.
  • Call (828) 251-6200 and ask about the Work Opportunities Tax Credit.

Federal Bonding

  • Offers individual fidelity bonds to employers for new hires who may otherwise be denied employment because of criminal record, poor credit history, history of alcohol or drug abuse, lack of employment history, dishonorable discharge or other reasons.
  • Free bonding service is available at NCWorks Career Centers.
  • Read more about federal bonding here.
  • Call (828) 251-6200 and ask about the Federal Bonding Program.

Rapid Response for Business Layoffs and Closures and Trade Adjustment Assistance (TAA)

  • NCWorks Career Center staff assist employers with the process of transitioning affected workers who have lost their jobs (or may lose their jobs) as a result of business layoffs and/or closures.
  • Affected workers can obtain information about: re-employment assistance, skills training and credentials, unemployment insurance and numerous support services.
  • Read more about Rapid Response services here.
  • Call (800) 562-6333, (919) 813-0323 or (828) 251-6200 and ask about Assistance for Employers with Layoffs and Business Closures.


Visit NCWorks Online

Businesses now have at their fingertips a powerful system to post jobs using the Job Order System. Use the Candidate Search feature to find and review the resumes of candidates that have the qualifications you need.  This is a robust recruiting and screening tool created to seamlessly connect talent to jobs in North Carolina.  Additionally, employers can access labor market data aimed at helping you understand the trends within the job market specific to your industry and locale.


Labor Market Info

As part of our services to Businesses we provide labor market analysis as well as economic forecasting.  You can find a multitude of information including Wage and Salary data posted on our site and statewide sites that we are linked to.  Remember that our Business Services staff are available to help you analyze and interpret statistics to make sure your organization is benefitting from the depth of data available.